Estimates - East Tennessee Continuous Guttering

15:41 18 Nov 20

Well, here we go. Another not-so-professional company in my area. I received an estimate that looked really good. I had... 6" guttering, downspouts, some vinyl siding, drip edge and a standing seam section of roofing installed. Everything started out good, but eventually ended up with the owner (Eddie) and me having a HUGE screaming fight. He is a bit difficult, but we were able to get past this and moved forward. The team had to come out several additional times to adjust and replace a few things, but otherwise, they worked out. The installers were actually very nice and accomodating. Additionally, the standing seam roof was black without discussing color I would want. When I discussed it, I was told it was the only color it came in...absolutely a lie. NOW, however, I found that the drip edge that was installed, is really not "installed" at all. Code requires that they go under the bottom shingle and either be nailed or adhered with roofing cement. None of the drip edges were attached permanently and the company says they don't permanently install them. HUH? That is TN code to permanently install them. Kim states they have been doing it this way for 30 years, which means they do not keep up with current code changes. This company is so difficult to work with and will argue with anyone. My dad used to own this type of company and I worked for him over 5 years. I know that this company is cutting corners for profit. They even screwed up my bill and later tried to bill more. I had already signed the original estimate that included everything and I paid that in full. Now they want to say that I did not pay the bill. The woman in the office is a HUGE part of the problem, because she is argumentative and screws up too much. I would say that if you hire this company....watch them very carefully...or better yet, pull a permit for the work if required...if unsure, DO NOT go with them at all. UPDATE: They will not install the drip edge properly....I would NEVER recommend them, as they are only out for themselves.read more

kimberly welch

01:47 13 Oct 20

Highly recommend this company for Seamless guttering and gutter guards

K L Cureton

01:17 23 Sep 20

My experience with this business was 5 stars. They use quality materials and their workmanship was great, not to... mention the estimator and the office communications were professional to. You can tell they have been in business 30 years it shows in everything they do. I had commercial seamless guttering and downspouts installed and premium gutter guards and am very happy.read more

Woody Anderson

11:50 20 Sep 20

All personnel from office to estimator to installers were professional yet personal. We highly recommend ETCG.

Debbie Underwood

13:14 30 May 20

We highly recommend East Tennessee Guttering. Several years ago we had them replace our gutters and add leaf guard.... Very happy with what they did. This past week we needed two downspouts replaced. The owner came out and gave us a fair quote. The gentleman who came out to do the install was very professional and personable. His work is top shelf. He also did a great job of removing the old and cleaning up. You’d never know he had been here except for the nice new downspouts.read more

Charles Rayman

00:21 28 May 20

Quality products and workmanship. Accommodated changes without making a big deal out of it. Repaired some fascia boards... properly, Had to stop and come back due to a plumbing vent pipe issue. No problem. Very pleased. When we had a downpour gutters worked like they were supposed to.read more

Thomas Cruise

17:20 11 Oct 18

Great price and outstanding service. Very clean craftsmanship. Highly impressed and would recommend!

Sarah Polk

00:49 17 Feb 17

Next Reviews

Free Estimates are available for all our services.